Job Description
Join our dynamic team at Omaha Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences for our growing client base. Enjoy flexible scheduling, competitive pay, and a supportive work environment. If you're passionate about problem-solving and building relationships, apply today to become part of our direct-hire opportunity!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve product and service issues efficiently
- Process orders and returns accurately
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Identify upsell opportunities during interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work evenings/weekends