Job Description
Launch your career in Baton Rouge with no experience or degree required! Baton Rouge Community Solutions is seeking enthusiastic individuals to join our award-winning customer service team. We provide comprehensive paid training, career advancement opportunities, and a supportive work environment. Perfect for recent high school graduates, career changers, or anyone ready to start their professional journey. Enjoy competitive pay, benefits, and the chance to make a real impact in our local community.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using our proven step-by-step systems
- Document interactions accurately in our CRM database
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through daily stand-ups
Qualifications
- No prior experience or college degree required
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable transportation and consistent attendance
- Ability to work in a fast-paced environment