Job Description
Are you looking for flexible part-time jobs in Wichita, KS? Join the dynamic team at Horizon Support Services and enjoy a rewarding work-life balance. We are currently seeking a dedicated Customer Service Representative to join our growing department.
As a part-time team member, you will play a crucial role in ensuring our clients receive top-notch support. We value our employees and offer a competitive hourly rate along with opportunities for professional growth within the company.
Why Choose Us?
- Flexible working hours perfect for work-life balance.
- Competitive pay structure.
- Supportive and inclusive company culture.
- Opportunity for advancement within the organization.
Job Overview
We are looking for a proactive individual who can handle customer inquiries with patience and professionalism. This is an excellent opportunity for those seeking part-time employment in the Wichita area.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer information in the internal database.
- Collaborate with the sales and logistics teams to ensure customer satisfaction.
- Provide accurate information regarding products, services, and company policies.
Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Must be available to work a part-time schedule (e.g., afternoons or evenings).