Job Description
Are you ready to launch a rewarding career in the technology sector? Apex Tech Solutions is seeking ambitious, entry-level candidates to join our dynamic team in Las Vegas, NV. We offer a direct-hire opportunity with comprehensive training, competitive benefits, and a clear path for professional advancement. If you are looking for a job that offers stability and growth, apply today!
Why Join Us?
- Direct Hire Position (No Contract)
- Comprehensive On-the-Job Training
- Competitive Hourly Pay ($18 - $22/hr)
- Health, Dental, and Vision Insurance
- Clear Career Advancement Pathways
Responsibilities
- Provide exceptional technical support and customer service via phone, email, and chat.
- Diagnose and troubleshoot basic hardware and software issues for end-users.
- Maintain accurate and up-to-date customer records in our internal CRM system.
- Collaborate with senior technical staff to resolve complex inquiries efficiently.
- Stay current with product knowledge and service protocols through continuous learning.
- Escalate unresolved issues to appropriate teams while keeping customers informed.
Qualifications
- High School Diploma or GED required.
- Basic computer literacy and strong internet navigation skills.
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Must be authorized to work in the United States.
- Reliable internet connection for remote/hybrid work options.