Job Description
Join our dynamic team at GlobalConnect Solutions! We're urgently seeking enthusiastic Part-Time Customer Service Representatives to join our San Jose, Georgia office immediately. This is your opportunity to launch your career in a fast-paced environment while making a real impact on customer satisfaction. Enjoy flexible scheduling, competitive pay, and a supportive culture that values growth. No experience required – full training provided!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat with professionalism
- Resolve billing issues, order discrepancies, and product questions efficiently
- Update customer records in CRM systems with accurate information
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics for response time and resolution rate
- Document all interactions and solutions for continuous improvement
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication skills with clear, friendly phone presence
- Basic computer proficiency with ability to learn new software quickly
- Problem-solving mindset with attention to detail
- Reliable transportation to San Jose, GA location
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and commitment to exceptional service