Job Description
Are you looking for a flexible opportunity in Jacksonville, FL? Apex Support Solutions is currently seeking dedicated individuals to join our growing team. We offer immediate start positions for part-time roles, perfect for those balancing work with other commitments. Our modern work culture values integrity, efficiency, and customer satisfaction.
As a key member of our team, you will play a vital role in enhancing our client relationships and ensuring smooth daily operations. We provide comprehensive training and a supportive environment for career growth.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat.
- Accurately process orders, invoices, and customer data entry.
- Resolve inquiries and troubleshoot issues with a solution-oriented mindset.
- Update and maintain customer databases with high precision.
- Collaborate with team leads to meet daily performance targets.
- Maintain a professional and positive demeanor at all times.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or data entry is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong typing skills (minimum 35 WPM) and attention to detail.
- Reliable internet connection and computer for remote or hybrid work.
- Ability to work flexible shifts, including weekends and evenings.