Job Description
Join Baltimore's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our dynamic team. This flexible role offers weekday and weekend shifts, perfect for students or those seeking work-life balance. Enjoy a modern workspace in downtown Baltimore with competitive pay and opportunities for growth within our retail ecosystem.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising and inventory management tasks
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with team members to maintain store presentation standards
- Support seasonal promotions and special event operations
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months retail or customer service experience
- Proficiency with POS systems and basic inventory software
- Strong communication and conflict resolution skills
- Ability to work flexible hours including evenings and weekends
- Basic math skills for transaction processing
- Valid Maryland driver's license preferred for logistics support