Job Description
Join the Apex Career Pathways Accelerator Program in Santa Ana, CA
Are you ready to launch a high-growth career in Information Technology? We are currently accepting applicants for our Paid Training & Relocation Assistance Program. This is your opportunity to gain industry-recognized certifications and secure a stable, well-paying job without prior experience.
We are looking for driven individuals who are eager to learn and willing to relocate to our Santa Ana headquarters. We provide a comprehensive curriculum, mentorship, and a sign-on bonus to help you settle in.
Why Apply to Apex?
- Paid Training: Earn a competitive salary while you learn.
- Relocation Assistance: We cover moving costs to help you get settled in Santa Ana.
- Certification Support: We pay for your industry-recognized certifications (e.g., CompTIA A+, Network+).
- Career Growth: Fast-track to senior technical roles.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for client hardware and software issues.
- Collaborate with senior engineers to diagnose complex network and system problems.
- Maintain accurate and detailed documentation of all customer interactions and technical resolutions.
- Participate in daily training sessions and workshops to master new technologies and methodologies.
- Conduct remote and on-site technical assessments to ensure client satisfaction.
- Assist in the implementation of new IT infrastructure and software updates.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree in IT or related field is a plus.
- Willingness to relocate to Santa Ana, CA (Relocation assistance provided for qualified candidates).
- Strong desire to learn and a growth mindset is essential.
- Basic computer literacy and familiarity with operating systems.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced team environment and meet deadlines.