Job Description
Are you looking for a career in technology but don't have a four-year degree? Stockton Digital Solutions is offering a unique Paid Training program for motivated individuals. We are proud to be a Foreigner Friendly employer, welcoming candidates from diverse backgrounds who are eager to learn.
Join our team in the heart of Stockton, CA, and transform your career with our comprehensive on-the-job training. We provide the tools, the mentorship, and the support you need to succeed in the IT industry.
Why Join Us?
- Full training provided – no prior experience needed.
- Competitive salary and benefits package.
- Visa sponsorship support for qualified international applicants.
- Career growth opportunities within a dynamic tech environment.
Don't miss this chance to start your journey in tech today. Apply now to secure your position!
Responsibilities
- Provide Tier 1 technical support to customers via phone, email, and chat.
- Diagnose and resolve hardware and software issues on Windows and macOS operating systems.
- Assist in the installation, configuration, and maintenance of computer peripherals and networks.
- Maintain accurate and detailed records of all technical support tickets and interactions.
- Collaborate with senior IT staff to escalate complex issues and participate in team training sessions.
- Stay up-to-date with the latest technology trends and best practices to provide high-quality service.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and typing skills are essential.
- Strong command of the English language (speaking, reading, and writing) is mandatory for client communication.
- Willingness to learn new technologies and complete our paid training curriculum.
- Reliable internet connection and a quiet workspace are required.
- Ability to work full-time hours, Monday through Friday.