Job Description
Are you looking for a career opportunity in the United States? TechBoston Solutions is urgently hiring for Paid Training IT Support Specialists in Boston, MA. We are committed to bridging the talent gap and are now offering competitive paid training programs for qualified international candidates.
Join a leading technology firm where you will gain real-world experience, receive expert mentorship, and secure a stable future in the US tech industry. We provide visa sponsorship for the right candidates.
Why Join Us?
- Paid Training Program: No prior experience needed—we train you from scratch.
- Competitive Salary: Earn while you learn with a guaranteed hourly wage during training.
- Career Growth: Clear pathways to promotion and senior technical roles.
- US Work Visa Support: We assist qualified foreign applicants with relocation and visa processes.
Responsibilities:
- Provide Tier 1 and Tier 2 technical support to internal employees and external clients via phone and email.
- Troubleshoot and resolve hardware and software issues on Windows, macOS, and Linux systems.
- Assist in the installation, configuration, and maintenance of computer networks and peripherals.
- Document technical incidents and resolutions in the Help Desk ticketing system.
- Collaborate with senior engineers to improve system performance and user satisfaction.
- Conduct basic training sessions for new hires on company IT policies and tools.
Qualifications:
- High School Diploma or GED required; Bachelor’s degree in Computer Science or IT is a plus.
- Willingness to participate in a comprehensive paid training program (3-6 months).
- Basic understanding of computer hardware and operating systems.
- Strong problem-solving skills and a logical approach to technical issues.
- Excellent written and verbal communication skills in English.
- Ability to work full-time in the United States legally (H1B, H2B, or equivalent sponsorship eligible).
Take the first step towards your American dream today. Apply now for our Urgent Boston, MA positions!
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees and external clients via phone and email.
- Troubleshoot and resolve hardware and software issues on Windows, macOS, and Linux systems.
- Assist in the installation, configuration, and maintenance of computer networks and peripherals.
- Document technical incidents and resolutions in the Help Desk ticketing system.
- Collaborate with senior engineers to improve system performance and user satisfaction.
- Conduct basic training sessions for new hires on company IT policies and tools.
Qualifications
- High School Diploma or GED required; Bachelor’s degree in Computer Science or IT is a plus.
- Willingness to participate in a comprehensive paid training program (3-6 months).
- Basic understanding of computer hardware and operating systems.
- Strong problem-solving skills and a logical approach to technical issues.
- Excellent written and verbal communication skills in English.
- Ability to work full-time in the United States legally (H1B, H2B, or equivalent sponsorship eligible).