Job Description
Immediate opening for motivated individuals without college degrees! Global Talent Connect is urgently hiring Customer Service Specialists in Nashville, TN. We welcome foreign candidates with valid work authorization to join our diverse team.
Perfect for newcomers to the USA seeking stable employment with comprehensive training. No prior experience required – we provide full paid orientation. Enjoy competitive pay, health benefits, and career growth opportunities in Nashville's thriving business district.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and process transactions using proprietary software
- Maintain detailed customer interaction records in CRM systems
- Collaborate with cross-cultural teams to deliver multilingual support
- Meet performance metrics for resolution time and customer satisfaction
- Participate in weekly training sessions to enhance service skills
- Uphold company standards for data security and privacy compliance
Qualifications
- High school diploma or equivalent (no college degree required)
- Valid US work authorization (visa sponsorship available for eligible candidates)
- Fluent English communication skills (bilingual candidates highly valued)
- Basic computer literacy with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- No prior experience necessary – comprehensive training provided
- Must pass background check and drug screening