Job Description
We are looking for a Technical Support Specialist to join our growing team in Atlanta, GA. This is a high-impact role offering an immediate start with a stable, reputable company. If you excel in a night shift environment and have a passion for solving technical problems, we want to hear from you.
Why Join Us?
- Immediate Start Available
- Competitive Pay ($22-$28/hr)
- Comprehensive Benefits Package
- Night Shift Premiums
Join a team that values your expertise and offers a clear path for professional growth.
Responsibilities
- Provide exceptional technical support to clients via phone, email, and chat during the night shift.
- Troubleshoot hardware and software issues to ensure minimal downtime.
- Document all interactions and solutions in our CRM system accurately.
- Collaborate with the day shift team to ensure seamless service continuity.
- Stay updated on product knowledge and technical procedures.
Qualifications
- High school diploma or equivalent required.
- 1+ years of experience in technical support, help desk, or customer service.
- Excellent verbal and written communication skills.
- Ability to work independently and maintain high productivity in a quiet environment.
- Reliable transportation and availability for night shifts (6:00 PM - 6:00 AM).