Job Description
Are you a high-energy IT professional ready to hit the ground running? Apex Systems is currently seeking a Night Shift IT Support Specialist to join a dynamic team in Indianapolis, IN. This is a fantastic opportunity for an individual who thrives in a fast-paced environment and wants to make an immediate impact.
We offer a competitive benefits package and a stable work environment. If you have a knack for troubleshooting and enjoy working during the night hours, we want to hear from you.
Responsibilities
- Provide advanced technical support and troubleshooting for hardware, software, and network issues.
- Monitor server infrastructure and perform proactive maintenance during off-peak hours.
- Manage and escalate critical incidents to ensure 99.9% system uptime.
- Conduct regular security audits and patch management updates.
- Collaborate with the engineering team to implement night-time deployment strategies.
- Document all technical issues and resolutions in the ticketing system.
Qualifications
- Associate’s degree in Computer Science or equivalent technical certification (CompTIA A+ or Network+).
- Minimum of 3 years of experience in IT support or system administration.
- Proven ability to work independently and effectively during night shifts without supervision.
- Strong knowledge of TCP/IP, Active Directory, and Microsoft Office Suite.
- Excellent written and verbal communication skills with a focus on customer service.