Job Description
Launch your tech career in San Antonio with our comprehensive training program! InnovateTech Solutions is seeking motivated individuals with no prior experience to join our award-winning IT support team. We provide paid relocation assistance, on-the-job mentorship, and career growth opportunities in one of America's fastest-growing tech hubs. Our collaborative culture values curiosity over credentials – if you're tech-savvy and eager to learn, we want to invest in your future.
What We Offer:
- Paid relocation assistance up to $5,000
- 6-month structured training program
- Certification reimbursement (CompTIA A+, Google IT Support)
- Flexible hybrid work schedule
- Comprehensive benefits package
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Document technical issues and resolutions in ticketing system
- Collaborate with senior engineers on complex escalations
- Participate in weekly skills development workshops
- Assist with network monitoring and basic troubleshooting
- Contribute to knowledge base articles and documentation
Qualifications
- No prior tech experience required
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office suite
- Basic understanding of computer hardware concepts
- Valid driver's license and ability to relocate to San Antonio
- Passion for continuous learning and self-improvement