Job Description
Launch your tech career in Columbus, Ohio with comprehensive relocation support! TechNova Solutions is seeking motivated entry-level professionals to join our dynamic IT support team. No experience required – we provide full training and relocation assistance including moving stipend and temporary housing. Join a company that invests in talent and offers clear career progression paths in Ohio's growing tech hub.
Responsibilities
- Provide Tier 1 technical support for internal employees
- Assist with hardware setup, software installations, and troubleshooting
- Document support tickets and maintain knowledge base articles
- Collaborate with senior engineers on system updates and projects
- Participate in cross-functional team meetings and training sessions
- Support office technology including AV equipment and network connectivity
- Contribute to IT security awareness initiatives
Qualifications
- High school diploma or equivalent (college graduates welcome)
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and internet navigation skills
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Willingness to relocate to Columbus, Ohio
- Team player with positive attitude
- Valid driver's license and reliable transportation