Job Description
Launch your IT career in Madison with our exclusive entry-level program! We're seeking motivated individuals with no prior experience for our Junior IT Support Specialist roles. Enjoy comprehensive training, mentorship, and full visa sponsorship to work in the US. Join our innovative team at TechSolutions Inc. and build a future in technology while contributing to cutting-edge projects for Fortune 500 clients.
Why Join Us?
• Industry-leading visa sponsorship for qualified international candidates
• Paid professional certifications (CompTIA A+, Network+)
• Career progression path to senior IT roles
• Collaborative environment with continuous learning opportunities
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop computers
- Assist users with system access and security protocols
- Document technical issues and resolutions in ITSM systems
- Collaborate with senior engineers on complex infrastructure projects
- Participate in 24/7 on-call rotation (rotational schedule)
- Conduct system audits and security compliance checks
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Legal authorization to work in the US (visa sponsorship provided)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and communication skills
- Willingness to obtain industry certifications within 6 months
- Ability to work flexible hours including occasional weekends
- Passion for technology and continuous learning