Job Description
Join TechNova Solutions, a cutting-edge tech firm revolutionizing cloud infrastructure, as our newest Junior IT Support Specialist! We're seeking passionate individuals with no prior experience to build foundational IT skills while supporting our innovative team. As an H-1B visa sponsor, we welcome international talent ready to grow their career in San Francisco's dynamic tech hub. Enjoy competitive benefits, mentorship from industry experts, and hands-on experience with enterprise systems. Apply today to launch your IT career with full visa sponsorship support!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist employees with system installations, configurations, and troubleshooting
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on infrastructure projects
- Manage access requests and account provisioning
- Participate in cybersecurity awareness initiatives
- Support office IT equipment maintenance and upgrades
Qualifications
- Associate's degree or equivalent technical certification (CompTIA A+, Google IT Support, etc.)
- Basic understanding of operating systems (Windows, macOS, Linux)
- Strong problem-solving and communication skills
- Willingness to learn new technologies through company training
- Ability to work in a fast-paced, collaborative environment
- Eligibility for U.S. work authorization (visa sponsorship provided)
- Valid driver's license (for occasional equipment transport)