Job Description
Launch Your Tech Career in Charlotte, NC
Are you looking to start a career in the booming technology sector? Apex Digital Systems is seeking motivated individuals to join our dynamic team. We provide full relocation assistance to the USA and a comprehensive training program for candidates with no prior experience. If you are eager to learn and grow, this is your chance to work for a leading US-based technology firm.
Why Join Us?
- Full Relocation Package: We help you move to Charlotte, NC, so you can focus on your new job.
- On-the-Job Training: No need for a degree; we teach you everything you need to know.
- Modern Environment: Work in a cutting-edge tech hub with a collaborative culture.
Responsibilities
- Provide Tier 1 technical support to end-users via phone, email, and chat.
- Assist with basic computer hardware, software, and network troubleshooting.
- Document all support tickets and resolution steps accurately in the system.
- Collaborate with the IT team to resolve complex system issues efficiently.
- Onboard new employees and set up their workstations and accounts.
- Conduct basic system health checks and software updates.
Qualifications
- High school diploma or GED equivalent is required.
- Strong desire to learn new technologies and possess basic problem-solving skills.
- Excellent written and verbal communication abilities.
- Ability to relocate to Charlotte, North Carolina (USA).
- Basic computer literacy (typing, web navigation, email).
- Willingness to obtain necessary security clearances if required.