Job Description
Launch your tech career in Mesa, Arizona with our comprehensive training program! We're seeking motivated individuals with no prior experience to join our dynamic IT support team. Enjoy relocation assistance, competitive benefits, and mentorship from industry experts. Work in Mesa's thriving tech hub while building foundational skills in network administration, cybersecurity, and cloud technologies.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for employees
- Troubleshoot hardware/software issues including Windows/macOS, printers, and mobile devices
- Assist with network connectivity, VPN setup, and basic security protocols
- Document IT incidents and resolutions in service management systems
- Install and configure new workstations and peripheral equipment
- Collaborate with senior engineers on system updates and maintenance
- Participate in ongoing training programs for professional development
Qualifications
- High school diploma or equivalent; college degree preferred
- No technical experience required – we provide paid training
- Basic computer literacy and willingness to learn new technologies
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional on-call duties
- Valid U.S. work authorization and relocation commitment to Mesa, AZ
- Pass background check and drug screening