Job Description
Launch your IT career in Denver with TechNova Solutions! We're seeking motivated individuals with no prior experience for our fully-sponsored visa program. Join our dynamic team providing critical IT infrastructure support to Fortune 500 clients. Enjoy comprehensive training, mentorship from industry experts, and a clear path to career advancement. We handle all visa paperwork – you focus on learning and growing in a cutting-edge tech environment.
Why Join TechNova?
- Full visa sponsorship for qualified international candidates
- Industry-leading paid training and certification programs
- Competitive benefits package including health insurance and 401k
- Collaborative culture focused on innovation and employee growth
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with desktop/laptop setup, configuration, and troubleshooting
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on complex system implementations
- Monitor system health and perform routine maintenance tasks
- Deliver exceptional customer service via ticketing systems and direct support
Qualifications
- Open to all candidates with no professional IT experience required
- High school diploma or equivalent; technical certifications a plus
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and learn quickly
- Legally authorized to work in the US (visa sponsorship provided)