Job Description
Launch your tech career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated individuals for our IT Support Trainee position in Lincoln, NE. Enjoy hands-on learning, mentorship from industry experts, and full relocation assistance to make your move seamless. Join our innovative team and build a future-proof career in technology with zero upfront costs.
Responsibilities
- Complete intensive 12-week IT certification training program covering networking, security, and cloud fundamentals
- Provide Tier 1 technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on complex issue resolution
- Participate in cross-departmental projects to expand technical expertise
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with interest in technology
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Willingness to relocate to Lincoln, NE (relocation assistance provided)
- Passion for continuous learning and professional growth