Job Description
Launch your tech career in sunny Mesa, Arizona with our comprehensive paid training program and relocation assistance package! TechGrowth Solutions is seeking motivated individuals to join our dynamic IT Support team. No prior experience required – we invest in your growth through structured training in networking, cybersecurity, and cloud technologies. Enjoy full relocation support including moving stipend, temporary housing, and visa sponsorship if applicable. Work in a modern office environment with cutting-edge tools while building long-term career stability. Join 200+ professionals who’ve transformed their lives through our industry-leading training program.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Execute learned protocols for system diagnostics and troubleshooting
- Document IT incidents and resolutions using ServiceNow
- Collaborate with cross-functional teams on infrastructure projects
- Participate in ongoing skills development through company training modules
- Assist with cybersecurity best practices implementation
- Maintain accurate asset inventory and documentation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Willingness to relocate to Mesa, AZ area
- Passion for technology and continuous learning
- Ability to obtain industry certifications within 12 months
- Valid driver's license for occasional site visits
- U.S. work authorization or visa sponsorship eligibility