Job Description
We are seeking a dedicated IT Support Specialist to join our dynamic team in Anaheim, CA. At Apex Tech Solutions, we pride ourselves on delivering top-tier technical support while ensuring our employees are rewarded for their hard work. We offer a competitive salary structure with the added benefit of weekly paychecks and a comprehensive relocation assistance package for candidates willing to move to the sunny heart of Southern California.
As part of our growing tech family, you will play a crucial role in maintaining our infrastructure and supporting our workforce. Whether you are troubleshooting hardware issues or deploying new software solutions, your expertise will be valued and recognized immediately.
Why Join Us?
- Weekly Payroll: Get paid every week, not bi-weekly or monthly.
- Relocation Package: We cover moving costs and provide temporary housing assistance to help you settle in.
- Growth Opportunities: Clear pathways for advancement within the IT department.
- Modern Environment: Work with cutting-edge technology in a collaborative culture.
Ready to advance your career with a company that puts you first? Apply today and take the first step towards a better work-life balance.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues to internal employees.
- Troubleshoot and resolve complex connectivity problems and system performance bottlenecks.
- Manage and maintain the IT asset inventory, including laptop deployments and software installations.
- Collaborate with the security team to ensure compliance with company policies and data protection standards.
- Document technical issues, resolutions, and standard operating procedures in our knowledge base.
- Assist in the planning and execution of IT projects, including hardware upgrades and software rollouts.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- Strong working knowledge of Windows and macOS operating systems.
- Experience with Active Directory, VPNs, and remote desktop tools.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical staff.
- Ability to lift and move computer equipment (up to 50 lbs) when necessary.
- Valid driver's license (required for potential relocation coordination).