Job Description
Join our dynamic team at TechSolutions Inc. as an IT Support Specialist in Laredo, TX! We're offering immediate employment with full visa sponsorship for qualified international candidates. You'll provide critical technical support to our clients, ensuring seamless IT operations while growing your career in a thriving border city with competitive compensation and comprehensive benefits.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux systems
- Manage network infrastructure including routers, switches, and firewalls
- Implement cybersecurity protocols and data protection measures
- Provide remote and on-site technical support to end-users
- Document IT assets and maintain system documentation
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and proactively address vulnerabilities
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years of hands-on IT support experience
- CompTIA Network+ or Security+ certification required
- Proficiency in Active Directory, Azure AD, and cloud services
- Strong troubleshooting skills for network and system issues
- Valid driver's license and ability to travel locally
- Eligibility for visa sponsorship (H-1B, O-1, or similar)
- Fluent English communication skills