Job Description
Launch your tech career with our comprehensive paid training program in Jersey City! We're seeking motivated individuals to join our IT Support team with full relocation assistance provided. Enjoy hands-on training in network administration, cybersecurity, and cloud technologies while earning competitive pay. Our program combines classroom instruction with real-world experience under senior engineers' guidance. Benefits include health insurance, 401k matching, and professional certification vouchers. No prior IT experience required – we invest in raw talent with strong problem-solving skills.
Responsibilities
- Undergo 12-week paid training in IT infrastructure and support protocols
- Assist with desktop hardware/software troubleshooting and user support
- Learn network security best practices and compliance procedures
- Participate in cloud service implementation and monitoring
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams on system updates
- Prepare for CompTIA A+ certification during training period
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong analytical and problem-solving abilities
- Basic computer proficiency with willingness to learn technical systems
- Excellent communication and customer service skills
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license (for potential site visits)
- Pass background check and drug screening
- Relocation commitment to Jersey City area