Job Description
We are seeking a driven IT Support Specialist to join our growing team in Denver, Colorado. We offer a comprehensive, paid training program designed to fast-track your career in technology, regardless of your academic background. If you possess a problem-solving mindset and a willingness to learn, we provide the roadmap to a high-paying future in the tech industry.
Why Join Us?
- Paid Training: No experience needed; we train you.
- High Earning Potential: Competitive base salary plus performance bonuses.
- Modern Environment: Work in the heart of Denver's tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware and software issues.
- Diagnose and resolve network connectivity problems efficiently.
- Assist in the installation and configuration of new workstations and peripherals.
- Maintain accurate documentation of technical tickets and solutions.
- Collaborate with senior engineers to learn advanced system administration.
- Monitor system performance and report technical anomalies.
Qualifications
- High school diploma or equivalent (Associate’s degree is a plus, but not required).
- Basic understanding of operating systems (Windows/Linux).
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Reliable transportation and internet access.
- Willingness to obtain relevant IT certifications during training.