Job Description
Launch your high-paying tech career without a degree! TechAdvance Tulsa offers a comprehensive paid training program for motivated individuals seeking to become IT Support Specialists. Our 12-week immersive program combines classroom instruction with hands-on experience, preparing you for in-demand roles in Tulsa's thriving tech sector. No prior experience or degree required – we invest in your success through mentorship, certification prep, and guaranteed job placement upon graduation. Join our team of innovators and build a stable, future-proof career with competitive benefits and growth opportunities.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems including Windows/Linux environments
- Provide Tier 1/2 technical support via phone, email, and remote assistance
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve complex system issues
- Implement cybersecurity best practices and security protocols
- Train end-users on new technologies and system updates
- Participate in continuous improvement initiatives for IT operations
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service skills
- Basic familiarity with computers and internet technologies
- Ability to learn technical concepts quickly and adapt to new tools
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Commitment to completing the full 12-week training program