Job Description
Launch your tech career in Jersey City with our comprehensive paid training program! No degree needed – we're seeking motivated individuals ready to grow in the IT field. Join our team as an IT Support Specialist and gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy structured mentorship, certification prep, and a clear path to advancement. Transform your passion for technology into a stable, high-demand career with competitive pay and benefits.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Monitor and manage cybersecurity protocols
- Document technical procedures and incident reports
- Collaborate with cross-functional teams on system improvements
- Train end-users on technology best practices
- Participate in ongoing professional development
Qualifications
- High school diploma or equivalent (no degree required)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts through structured training
- Ability to work in a fast-paced team environment
- Customer service mindset with patience and empathy
- CompTIA A+ certification desired but not required