Job Description
Launch Your Tech Career with Visa Sponsorship
Are you looking to break into the exciting world of Information Technology? Apex Systems is seeking enthusiastic, motivated individuals for entry-level IT Support positions in Stockton, CA. We provide comprehensive visa sponsorship for qualified candidates looking to start their journey in the US tech industry.
Join a forward-thinking team where you will receive hands-on training, mentorship from industry experts, and a clear path for career advancement. We value potential and passion over years of experience.
What You Will Do
- Provide exceptional technical support to employees via phone, email, and in-person troubleshooting.
- Install, configure, and maintain computer hardware and software systems.
- Assist in the deployment of new workstations and peripherals.
- Diagnose and resolve network connectivity issues and hardware malfunctions.
- Conduct user training sessions on software applications and security protocols.
- Monitor system performance and ensure data security compliance.
Requirements
- High school diploma or equivalent (Associate's degree preferred but not required).
- Basic computer literacy and familiarity with Windows and Mac operating systems.
- Strong desire to learn and a passion for technology.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced team environment.
- Eligibility to work in the United States and willingness to undergo visa sponsorship processes.
Benefits
- Competitive salary with annual performance reviews.
- Comprehensive medical, dental, and vision insurance.
- Relocation assistance for visa holders.
- Continuous professional development and certification reimbursement.
- Employee Assistance Program (EAP).
Responsibilities
- Manage incoming IT support tickets and resolve issues promptly.
- Perform routine hardware and software maintenance.
- Assist in the setup of remote access solutions.
- Document technical procedures and user manuals.
- Collaborate with the network administration team on infrastructure projects.
Qualifications
- Willingness to obtain relevant IT certifications (we support training).
- Problem-solving mindset and attention to detail.
- Ability to lift and carry computer equipment when necessary.
- Reliable transportation to the Stockton office.
- Strong customer service orientation.