Job Description
Launch your tech career in Omaha with our industry-leading IT Support Specialist role! No degree required – we value hands-on skills and a passion for technology. Omaha Tech Solutions offers comprehensive relocation packages including moving assistance, temporary housing, and cultural orientation. Join our dynamic team at the heart of America's tech hub and grow your career while enjoying Omaha's low cost of living and vibrant startup ecosystem. We provide paid certifications and mentorship programs to accelerate your growth.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on infrastructure projects
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (no degree required)
- 1-2 years of technical support experience or relevant certifications
- Proficiency in Windows/macOS, Active Directory, and networking fundamentals
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs and work in varied physical environments
- Valid driver's license for occasional site visits
- CompTIA A+ or similar certification preferred