Job Description
Are you a problem-solver with a passion for technology? Apex Digital Systems is looking for a dedicated IT Support Specialist to join our growing Irvine team. We are offering immediate start opportunities for driven individuals who want to launch or advance their career in tech without a traditional four-year degree. Experience with PC repair, networking, or customer service is a plus, but we value attitude and aptitude over pedigree.
Enjoy a competitive benefits package and a collaborative work environment.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software systems.
- Manage user accounts, permissions, and security access.
- Maintain accurate records of all technical issues and resolutions in the helpdesk system.
- Assist with IT projects and equipment upgrades.
Qualifications
- High school diploma or GED required (Degree not required).
- Strong understanding of operating systems (Windows, macOS).
- Excellent interpersonal and communication skills.
- Ability to work independently and troubleshoot issues efficiently.
- Basic knowledge of networking concepts (TCP/IP, DNS) is highly preferred.