Job Description
Are you looking for a job that offers an immediate start and competitive pay? Columbus Tech Solutions is hosting a hiring event to find top-tier IT talent ready to join our dynamic team immediately.
We are seeking a highly skilled IT Support Specialist to provide technical assistance to our growing network of clients. This role is perfect for a proactive problem solver who thrives in a fast-paced environment and is ready to hit the ground running.
Why Join Us?
- Immediate Start: No waiting period—start contributing from day one.
- Competitive Compensation: $55k - $70k based on experience.
- Modern Work Environment: Collaborative culture with state-of-the-art equipment.
- Professional Growth: Clear path for career advancement in IT.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues via phone and remote access.
- Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
- Manage and prioritize incoming IT help desk tickets to ensure timely resolution.
- Assist with the onboarding process for new employees, including workstation setup and software installation.
- Collaborate with the systems administration team to maintain network security and performance.
- Document all technical issues, resolutions, and procedures in the ticketing system.
- Conduct regular system checks and perform minor preventative maintenance.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology or related field is a plus.
- 1-3 years of experience in a Help Desk or IT Support role.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and Active Directory.
- Experience with remote support tools (e.g., TeamViewer, LogMeIn) is preferred.
- Excellent problem-solving skills and the ability to explain complex technical concepts to non-technical users.
- Strong written and verbal communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced setting.