Job Description
Join our dynamic tech team in Tulsa and launch your career without a degree! TechSolutions Inc. is seeking motivated individuals for our IT Support Specialist role with full relocation assistance. We value hands-on skills and real-world experience over formal education. As a growing tech hub, Tulsa offers affordable living and a thriving innovation scene. This role includes comprehensive training, mentorship, and clear career progression paths into cybersecurity, cloud infrastructure, or DevOps.
What We Offer:
- Complete relocation package (moving stipend, temporary housing assistance)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Tuition reimbursement for further technical training
- Collaborative startup environment with cutting-edge projects
- Competitive benefits including health insurance and 401(k)
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux environments
- Manage user accounts, permissions, and security protocols
- Deploy and maintain network infrastructure (routers, switches, firewalls)
- Create and maintain technical documentation and SOPs
- Provide remote and on-site technical support to 200+ employees
- Collaborate with development teams on CI/CD pipeline support
- Implement backup/disaster recovery procedures
- Train staff on cybersecurity best practices
Qualifications
- 2+ years of hands-on IT support experience (internships/bootcamp accepted)
- Proficiency in Windows Server administration and Active Directory
- Strong troubleshooting skills for network connectivity issues
- Experience with cloud platforms (AWS/Azure/GCP) preferred
- Excellent written/verbal communication abilities
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Ability to lift 30lbs for hardware maintenance tasks
- Valid driver's license (for occasional site visits)