Job Description
Launch your high-paying tech career in Omaha without a degree! Omaha Tech Solutions is seeking motivated IT Support Specialists to join our dynamic team. We offer competitive salaries, comprehensive benefits, and clear career advancement paths for self-starters who excel in problem-solving and customer service. No degree required – we value hands-on experience and industry certifications. Join us to build a future in technology while enjoying Omaha's low cost of living and growing tech scene.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain network infrastructure
- Provide remote and on-site technical support to 100+ users
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on system upgrades
- Train end-users on new technologies and security protocols
- Monitor system performance and implement preventive measures
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification (or equivalent)
- Proficiency in Windows OS, Active Directory, and cloud services
- Strong troubleshooting skills with network printers, scanners, and peripherals
- Excellent written and verbal communication abilities
- Valid driver's license and reliable transportation
- Ability to lift 30 lbs for equipment maintenance
- Preferred experience with Service Desk software (Jira, ServiceNow)