Job Description
Launch your tech career with our paid IT apprenticeship program! No degree required – we provide comprehensive training to transform motivated individuals into skilled IT professionals. Learn network administration, cybersecurity basics, and cloud technologies while earning a competitive salary. Our 6-month mentorship program combines hands-on experience with industry certifications. Join our diverse team in Durham's thriving tech hub and build a future-proof career.
Responsibilities
- Install, configure, and maintain computer systems and networks
- Provide technical support to employees via phone, email, and in-person
- Assist with cybersecurity protocols and system monitoring
- Document IT processes and create knowledge base articles
- Collaborate with senior technicians on complex troubleshooting
- Participate in weekly skills development workshops
Qualifications
- High school diploma or equivalent (degree not required)
- Strong problem-solving and critical thinking abilities
- Basic computer literacy and internet navigation skills
- Excellent communication and teamwork aptitude
- Ability to learn technical concepts quickly
- Reliable transportation to our Durham facility
- Passion for technology and continuous learning