Job Description
Join our dynamic team and start earning immediately with weekly paychecks! We're seeking motivated Customer Service Associates in New Orleans to deliver exceptional client experiences. This role offers flexible scheduling, rapid onboarding, and opportunities for growth. Perfect for individuals seeking quick employment without long waiting periods.
Our client, a leading healthcare provider, values professionalism and compassion. You'll handle inquiries, resolve issues, and maintain accurate records while supporting patients through their healthcare journey.
Responsibilities
- Respond to patient inquiries via phone, email, and in-person with empathy and accuracy
- Manage appointment scheduling and coordinate with medical staff
- Update electronic health records (EHR) systems with patient information
- Resolve billing and insurance-related concerns promptly
- Collaborate with healthcare team to ensure seamless patient experiences
- Maintain strict confidentiality of patient data
- Track and report patient feedback for service improvement
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or healthcare experience
- Proficiency with Microsoft Office and EHR systems
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Valid Louisiana driver's license (if required for travel)