Job Description
Join our dynamic team at Apex Solutions Inc. in Raleigh, NC! We're seeking motivated individuals to fill immediate full-time Customer Service Specialist positions. No experience necessary – we provide comprehensive training! Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Raleigh's thriving business district.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate customer records
- Collaborate with sales and support teams
- Meet daily performance metrics and quality standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and customer-first mindset
- Must be available for immediate start