Job Description
Join TechNex Solutions Inc. as an IT Support Specialist and earn a competitive salary without a college degree! We're seeking motivated individuals in Henderson, NV to provide critical technical support to our clients. This role offers comprehensive training, career advancement opportunities, and a supportive team environment. If you're passionate about technology and customer service, this is your chance to build a high-paying career in IT.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain computer systems and networks
- Provide exceptional customer support via phone, email, and remote access
- Document technical procedures and maintain accurate service records
- Collaborate with senior technicians on complex infrastructure projects
- Implement cybersecurity best practices for client systems
- Train end-users on new technologies and software applications
Qualifications
- High school diploma or equivalent (no college degree required)
- 1+ years of technical support experience or relevant certifications
- Proficiency with Windows/macOS operating systems
- Strong troubleshooting skills for hardware and software issues
- Excellent written and verbal communication abilities
- CompTIA A+ or Network+ certification preferred
- Ability to work flexible hours including occasional weekends
- Valid Nevada driver's license for client site visits