Job Description
Start your high-paying tech career tomorrow! TechNova Solutions is seeking motivated IT Support Specialists in New York City. No degree required – we value skills and drive over formal education. Join our innovative team and earn $85K-$120K annually with comprehensive benefits and growth opportunities. Apply today to begin your journey in one of the world's most dynamic tech hubs.
Responsibilities
- Provide Tier 2/3 technical support for 500+ employees
- Deploy and manage cloud infrastructure (AWS/Azure)
- Develop automation scripts for system monitoring
- Lead cybersecurity incident response protocols
- Train staff on new software implementations
- Optimize network performance and security
- Document technical procedures and knowledge base
Qualifications
- 3+ years of IT support experience
- CompTIA Network+ or Security+ certification
- Proficiency in PowerShell and Python scripting
- Strong knowledge of Active Directory and DNS
- Experience with helpdesk ticketing systems
- Ability to troubleshoot complex network issues
- Excellent written and verbal communication skills
- Self-starter with continuous learning mindset