Job Description
Are you a friendly, organized professional looking for an exciting opportunity in the heart of Portland?
Apex Medical Center is seeking a dedicated Front Desk Receptionist to join our dynamic team. As the first point of contact for our patients and visitors, you will play a crucial role in creating a welcoming environment while ensuring smooth daily operations.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Comprehensive health, dental, and vision insurance.
- Paid time off and retirement benefits.
- A supportive and collaborative workplace culture.
We are looking for someone who takes pride in providing exceptional service and excels in a fast-paced setting.
Responsibilities
- Manage the front desk reception area, ensuring a clean and professional appearance at all times.
- Greet and welcome patients and visitors warmly, directing them to the appropriate departments.
- Answer, screen, and route incoming phone calls with a polite and professional tone.
- Manage patient check-in and check-out processes, verifying insurance and demographic information accurately.
- Schedule appointments and manage calendars for medical staff using EMR systems.
- Process incoming mail, packages, and deliveries efficiently.
- Assist with basic administrative duties, including filing, data entry, and maintaining office supplies.
Qualifications
- High school diploma or GED required; associate’s degree preferred.
- Previous experience as a receptionist or in a customer service role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a focus on patient privacy and confidentiality.
- Ability to multitask effectively in a busy, high-volume environment.