Job Description
Join our dynamic healthcare team as a Front Desk Receptionist and be the first point of contact for patients seeking exceptional care. We're seeking a polished professional to manage our bustling front desk with grace and efficiency. This is an immediate opportunity to contribute to a patient-centered environment where your organizational skills directly impact our community's wellness journey.
Our ideal candidate thrives in fast-paced settings and possesses exceptional communication abilities. You'll handle appointment scheduling, manage patient records, and coordinate multi-departmental communications while maintaining a welcoming atmosphere. This role offers competitive compensation, comprehensive benefits, and growth opportunities within our expanding healthcare network.
Responsibilities
- Manage high-volume incoming calls and patient check-in/check-out processes
- Schedule appointments efficiently using our EMR system while optimizing provider schedules
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate with clinical and administrative teams to ensure seamless patient flow
- Process payments, verify insurance information, and handle billing inquiries
- Manage office supplies inventory and facility maintenance requests
- Represent the company with exceptional professionalism in all patient interactions
Qualifications
- Minimum 2 years of front desk or customer service experience in healthcare preferred
- Proficiency with EMR systems (Epic/Meditech knowledge a plus)
- Exceptional verbal communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure during peak hours
- Basic knowledge of medical terminology and insurance verification
- High school diploma or equivalent; college coursework a plus