Job Description
Are you a people person with a knack for organization? Metro Health Center is seeking a dynamic Front Desk Coordinator to join our growing team in Oklahoma City. We are looking for a professional who thrives in a fast-paced environment and is committed to providing exceptional service to our patients and visitors.
In this pivotal role, you will be the first point of contact for our organization, setting the tone for the entire patient experience. We offer a collaborative culture, competitive pay, and opportunities for professional growth.
Responsibilities
- Manage the Front Desk: Serve as the primary point of contact for all visitors, answering phones, and directing inquiries with professionalism and warmth.
- Appointment Scheduling: Manage the calendar efficiently, scheduling appointments and patient intake forms accurately.
- Administrative Support: Handle incoming and outgoing mail, manage filing systems, and perform data entry with high attention to detail.
- Customer Relations: Greet patients and visitors warmly, ensuring they feel comfortable and welcomed upon arrival.
- Inventory Management: Monitor and restock office supplies, lobby amenities, and reception supplies as needed.
Qualifications
- High School Diploma: Minimum requirement; Associate’s degree preferred.
- Experience: Previous experience in a receptionist or administrative support role is highly desirable.
- Communication Skills: Excellent verbal and written communication skills with a polite and professional demeanor.
- Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Reliability: Punctual, organized, and able to multitask in a busy office setting.