Job Description
Join Milwaukee's leading community services organization as a Flexible Hours Customer Service Associate! We're seeking motivated individuals to support our diverse client base with exceptional service – no degree required. Enjoy the freedom of customizable schedules while making a real impact in your community. We provide comprehensive paid training, career advancement opportunities, and a supportive team environment. Perfect for students, parents, or anyone seeking work-life balance. Apply today to start your rewarding career path!
Responsibilities
- Handle inbound/outbound calls and inquiries with professionalism and empathy
- Process client registrations and service requests accurately
- Update and maintain client information in our CRM system
- Collaborate with team members to resolve client issues efficiently
- Participate in ongoing training to enhance service skills
- Assist with community outreach and event coordination as needed
- Document all interactions and service delivery according to protocol
Qualifications
- High school diploma or equivalent (no advanced degree required)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- Ability to work independently and as part of a team
- Previous customer service experience preferred but not required
- Valid Wisconsin driver's license (if occasional field visits needed)