Job Description
Launch your tech career today with InnovateTech Solutions! We're seeking motivated entry-level professionals for immediate full-time positions in our Wichita headquarters. No experience necessary – we provide comprehensive training and mentorship to help you thrive in our fast-paced tech environment. Join our dynamic team and gain hands-on experience with cutting-edge systems while contributing to meaningful projects.
Responsibilities
- Provide first-level technical support to internal and external clients
- Diagnose and resolve hardware/software issues via phone, email, and remote access
- Document support tickets using our CRM system
- Collaborate with senior technicians on complex problem-solving
- Assist with network administration tasks under supervision
- Contribute to IT documentation and knowledge base updates
- Participate in cross-departmental technology initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet proficiency
- Strong verbal communication and customer service skills
- Ability to troubleshoot logically and learn quickly
- Comfortable working in a team-oriented environment
- Valid driver's license preferred
- Willingness to obtain industry certifications
- Passion for technology and continuous learning