Job Description
Welcome to Apex Digital Solutions, where innovation meets opportunity. We are currently seeking enthusiastic Entry Level Software Engineers and Technical Support Specialists to join our rapidly expanding team in Austin, Texas.
Whether you are just starting your career or looking to pivot into the tech industry, we provide comprehensive training and mentorship to help you succeed. Our culture thrives on collaboration, continuous learning, and pushing the boundaries of what's possible.
Why Join Us?
- Competitive starting salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Professional development opportunities and certifications.
- A dynamic, inclusive work environment.
Responsibilities
- Assist in Software Development: Collaborate with senior engineers to develop, test, and debug code for various client projects.
- Troubleshoot Technical Issues: Diagnose and resolve software defects and hardware connectivity problems for internal and external clients.
- Documentation: Create and maintain technical documentation, including API documentation and troubleshooting guides.
- Quality Assurance: Perform unit testing and regression testing to ensure software quality and functionality.
- Client Support: Provide tier-one technical support and communicate effectively with non-technical stakeholders.
- Process Improvement: Identify areas for process optimization and contribute innovative ideas to team workflows.
Qualifications
- Education: High School Diploma or GED required; Bachelor’s degree in Computer Science, IT, or related field preferred.
- Technical Skills: Basic understanding of programming concepts (Python, Java, or C# is a plus but not required).
- Computer Literacy: Proficient in using operating systems, Microsoft Office Suite, and web browsers.
- Communication: Excellent written and verbal communication skills with the ability to explain complex concepts simply.
- Problem Solving: Strong analytical thinking and the ability to troubleshoot issues methodically.
- Attitude: A self-motivated, eager-to-learn mindset with a passion for technology.