Job Description
Launch your IT career in Detroit with no prior experience required! TechNova Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team. We offer comprehensive visa sponsorship for qualified international candidates and provide hands-on training to accelerate your growth. As a cornerstone of our IT operations, you'll gain invaluable experience in enterprise systems while contributing to innovative projects. Join us in transforming Detroit's tech landscape!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior engineers on system upgrades and security patches
- Deliver exceptional user training and troubleshooting guidance
- Monitor system performance and escalate complex issues
- Participate in IT infrastructure projects and automation initiatives
Qualifications
- High school diploma or equivalent (degree preferred but not required)
- Basic understanding of operating systems (Windows/Linux/macOS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Eagerness to learn new technologies and methodologies
- Valid work authorization requiring sponsorship
- CompTIA A+ certification (or willingness to obtain within 6 months)