Job Description
Launch your IT career in sunny Tampa with our entry-level IT support role offering visa sponsorship for qualified international candidates. No prior experience required – we provide comprehensive training to transform your passion for technology into a professional career. Join our dynamic team at TechSolutions Tampa, where innovation meets opportunity.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate ticket logs
- Collaborate with senior engineers on complex system issues
- Participate in cybersecurity awareness training programs
- Support office network infrastructure and cloud services
- Assist with user account management and access permissions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Valid work authorization requiring sponsorship
- Willingness to complete company-provided IT certification training
- Ability to work flexible hours including occasional weekends
- Passion for technology and continuous learning