Job Description
Launch your tech career in Greensboro, NC with our comprehensive relocation package! TechSolutions Inc. is seeking motivated entry-level IT Support Specialists to join our dynamic team. No prior experience required – we provide full training and relocation assistance to qualified candidates. Enjoy competitive benefits, career growth opportunities, and a supportive environment in one of America's most affordable tech hubs. Your journey in technology starts here!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and remote assistance
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Document technical issues and resolutions in IT service management systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior engineers on system upgrades and maintenance projects
- Participate in cross-departmental IT initiatives and process improvements
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Basic computer literacy with willingness to learn technical skills
- Strong problem-solving and customer service aptitude
- Ability to work independently and in team environments
- Valid driver's license and ability to relocate to Greensboro, NC
- CompTIA A+ certification training provided upon hire
- Pass background check and pre-employment drug screening