Job Description
Launch your tech career in Fort Wayne with our comprehensive relocation program! No prior experience is required – we're seeking motivated individuals with a passion for technology and a willingness to learn. As an Entry-Level IT Support Specialist, you'll receive paid training, mentorship from industry experts, and full relocation assistance. Join our innovative team and build foundational skills in networking, cybersecurity, and system administration while enjoying Fort Wayne's affordable living and thriving tech ecosystem.
Responsibilities
- Provide Tier 1 technical support to internal and external clients
- Diagnose and resolve hardware/software issues via phone, email, and remote tools
- Assist with network infrastructure setup and maintenance
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in ongoing skills development training programs
- Support system upgrades and security implementations
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to work independently and in team environments
- Willingness to relocate to Fort Wayne, IN
- Valid driver's license (for potential on-site support)
- Passion for continuous learning and technology