Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your career in Atlanta's thriving tech scene! We're seeking motivated individuals with a passion for technology to provide essential technical support to our diverse clientele. This immediate-start opportunity offers hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and a clear path for professional growth. Perfect for recent graduates or career changers ready to make an immediate impact!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide remote and on-site technical support to internal teams and clients
- Assist with network infrastructure setup and maintenance (routers, switches, firewalls)
- Create and maintain technical documentation for troubleshooting procedures
- Collaborate with senior engineers on system upgrades and security patches
- Deliver user training on new software implementations
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking concepts
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and in team environments
- Valid Georgia driver's license (for occasional on-site visits)
- Must be authorized to work in the United States